We are currently seeking a highly motivated Customer Service Representative to join our team!  This professional position is responsible for making contact with customers on a daily basis, and providing exceptional customer service to both internal and external clients.

Duties and Responsibilities:

• Make and document calls with customers to schedule service appointments.
• Enter data in excel spreadsheets and in other related systems to manage schedules.
• Finalize and send out schedules to field crews at the end of each day.
• Update weekly schedule based on projected completion dates.
• Address questions and concerns, both internal and external, in a timely, professional and friendly manner.
• Other office support duties as assigned.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School diploma or GED is required.
2. Minimum of 5 years of customer service or other office based experience.
3. Above average knowledge of Microsoft Office Suite including Excel, Outlook, and Word.
4. Strong attention to detail, with the ability to maintain accuracy and professionalism despite interruptions.
5. Problem solving, analytical, and teamwork skills.
6. Strong communication skills.

Desirable Qualifications:

1. Additional post-secondary education such as an associate’s degree.
2. Previous work experience in an office that supports field work.

Work Conditions/Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Additional time and effort beyond a normal workweek may be required to accomplish company and individual objectives and to provide a high level of service to our clients.
2. All of the work will be performed in an office environment.

KS Energy Services is a family centered company, we value hard work, integrity and diversity. Working for KS Energy Services offers the opportunity for a rewarding career in the construction industry.

We offer excellent compensation and industry-leading benefits, such as health, dental and vision insurance, life insurance, short-term and long-term disability, all starting on DAY 1. Eligible for Company 401(k) match after 90 days of service.